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I helped a client with a resume today. This client has come so far since I met her about a year ago. She came to me after her house burned and needed help with everything. My agency doesn't do emergency situations, so I simply helped her get a birth certificate and replaced her ID.
That's all I could do, but she still stopped by several more times.

Today, we built her resume and I mentioned how far she's come since I met her. She spilled another part of her story then: "I put myself in rehab because I messed up and I did NOT want that life again. When I got out, I knew I needed to come back here. I told my probation officer 'I need to be near April. She helped me so much and she is so positive.' I wouldn't be in a good place if it wasn't for you."

I had no response for that. I don't feel like I did much of anything to help this client. I encouraged her when I saw her. I got her a birth certificate.
I don't know how I ended up in this place, where people give me credit for bettering their lives. I don't deserve that. I'm humbled.

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